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Electrical & Lighting Design Consultant – Colour Showroom
Full Time
Argus Technologies are market leaders in the design, supply and installation of home automation and smart-wired technologies. With a dedicated team of experts in technology, design consultation, systems operations, electrical engineers and technicians we guarantee the harmonious blending of technology within your home or development for today and tomorrow. As a key partner to Melbourne's finest builders, an opportunity has arisen for a Customer Service focused, Tech savvy Electrical and Lighting Design Consultant, to join our business and enhance the customer experience. The ideal candidate will be able to demonstrate their ability to listen, advise and design electrical in-home solutions ensuring they meet the builder and client's brief while offering exceptional service. We are looking for a suitable candidate to be based within one of our partners Colour showroom located in Mulgrave. To be considered for interview you will have the following skills and experience:
- Qualification in Interior Design preferable, with the ability to read residential floor plans;
- Proven experience in Customer service or Retail sales environment
- A flair for design, lighting and sustainable home solutions
- A strong interest in the technical aspects of design and technology
- Proven track record of maximising conversion of client appointments into sales orders
- Superb communication, presentation skills and attention to detail
- Strong time management, organisational skills and flexibility with the ability to prioritise and execute tasks under pressure
- A solution focused attitude and desire to work in a close knit team environment or autonomously
- A sense of humour, good energy levels and an engaging personality
- Immaculate presentation
Administration Officer – Operations
Full Time
Argus Technologies are market leaders in the design, supply and installation of home automation and smart-wired technologies. With a dedicated team of experts in technology, design consultation, systems operations, electrical engineers and technicians we guarantee the harmonious blending of technology within your home or development for today and tomorrow. We are seeking a highly motivated and vibrant individual to provide administrative support within our Operations department. The ideal person will have great interpersonal skills and will be keen to learn and develop their knowledge through this role. Responsibilities Reporting to the Operations Manager, your responsibilities will include;
- Ensures times sheets and materials are entered into Pronto system daily;
- Book appointments and follow up with confirmation
- Responds to all telephone enquiries and referral information requests in a timely and professional manner
- Update the system with customer and client information
- Liaise with builders, site supervisors and clients
- Preparation and printing of plans
- All further administrative duties including creation/collation of documents, filling, scanning and other ad-hoc duties
- Computer literate at intermediate level including (MS office suite & internet)
- Excellent telephone manner, communication skills and customer service
- Proactive, flexible approach to completion of work
- Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment
- A sense of humour, good energy levels and an engaging personality
